Direct paying adult chat

Virtual budget: Adult Social Care arrange care and support on your behalf.

Independent service fund: a service provider or broker uses your personal budget to provide a very flexible care and support package.

You’ll be an employer if you’re a person with care needs or their nominated person who employs (or wants to employ) a carer or personal assistant through their direct payment.

We've set up a list of PA carers on the Norfolk Community Directory that you can search to find one that suits your needs.

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If you're a self-employed PA, this section also has useful advice for you.

If the Care Act assessment determines you as eligible for help and support from the Council, you may be offered a personal budget, depending on your financial assessment.

A personal budget may be in the form of a direct payment, held directly by you or by a suitable person, and managed by the Council in line with your wishes.

You'll then need to send it to the Direct Payment Client Service Team (DPCST) County Hall, Martineau Lane, Norwich, NR1 2UE or email [email protected]

If you get a direct payment to pay for activities for a child or young person from the Short Breaks Team, please refer to your child’s Short Breaks Plan or contact the Short Breaks Team on 01603 692455.

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